Hotel Policies & FAQ


Cancellation Policy
For most reservations, our Standard Policy permits cancellations without penalty until 48 hours prior to 3 p.m. of the scheduled arrival day. Cancellations that occur after that time will be charged one night's room and tax. Please note, however, that there may be stricter cancellation rules for football game weekends and special events. Please refer to your reservation details or call the hotel with any cancellation-related questions. 

Changes to reservations are considered cancellations and re-bookings.

Guarantee Policy
All reservations must be guaranteed by a valid credit card. 

Additional Charges
Children under 17 are free with an accompanied adult. Crib and rollaway beds are available at $25 per night. If there are more than two adults, there is an extra $20 per person, per adult fee. 

Pet Policy
Pets are not permitted at the hotel. 


What time is check-in and check-out?
Check-in is at 3 PM and check-out is at 11 AM. 

Do you allow smoking on property?
No, our hotel is a smoke-free establishment. 

How do I make reservations for football games?
We communicate the availability of full season reservations in January of each year. Please ask the front desk for details. 

Where is the hotel's workout facility?
There is no workout facility on site, however all of our guests have free access to the University of Arkansas' state-of-the-art facility located a short walk from the hotel. Ask the front desk for directions. 

When was the hotel built?
The hotel was originally built in 1905 and served first as a women's dormitory. Over the years, it also served as a fraternity house and classrooms. The building was converted to a hotel in 2003. 

What is the nearest airport?
The nearest airport to Fayetteville is Northwest Arkansas Regional Airport. 

How do I get to the restaurants, bars, and shops on Dickson Street?
Dickson Street is a quick drive or walk from the hotel. Take a right out of the hotel on Arkansas Ave., proceed to Dickson St. at the first traffic light. 

Where is the Fayetteville Farmer's Market?
The Fayetteville Farmer's Market is held on Saturday mornings in the Fayetteville Town Square. 
Find details here.

Where is The Crystal Bridges Museum of American Art?
The Crystal Bridges Museum of American Art is located in nearby Bentonville, AR. 
Find details here.